Rod’s Pod

News, views and interviews about the trends, tactics, techniques and technologies of CX, call centres and the global BPO sector.

Episode #19: Clint Crowster – A Super Fired Up and Focused BPO Entrepreneur

Episode #18: Sean Wright – Unlimited passion for BPO

Episode # 17: Special Edition: BPESA BPO/GBS Conference 2023 : Snippets

Episode #16: A Cocktail to Delight: An interview with Clinton Cohen, CEO of iContactBPO

Episode #15: An interview with Joel Walker – Real BPO Experience that shows

Special Episode #14: Live from The House of Lords: CX, AI and BPO in the UK Retail Sector