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Webinar: Navigating CX and BPO Compliance and Regulatory Realities

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Topic

Ensure Compliance. Navigating CX and BPO

Date & Time

Jul 2, 2024 10:00 AM

Speakers

Rod Jones, Candice Roberts, Beverley Dickson (Executive MBA), and Nosihle Mbatha

Summary

Replay our webinar on maintaining high levels of compliance in the dynamic and highly competitive world of CX and BPO contact centres, where operational integrity is crucial. This session, led by industry veteran Rod Jones, features insights from highly experienced subject matter experts Candice RobertsBeverley Dickson (Executive MBA), and Nosihle Mbatha. They will equip you with the knowledge to:

𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗲 𝘁𝗵𝗲 𝗖𝗼𝗺𝗽𝗹𝗲𝘅𝗶𝘁𝗶𝗲𝘀 𝗼𝗳 𝘁𝗵𝗲 𝗥𝗲𝗴𝘂𝗹𝗮𝘁𝗼𝗿𝘆 𝗘𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁: Master the art of compliance and stay ahead in the ever-evolving landscape of statutory and regulatory compliance, including essential customer data and privacy laws.

𝗧𝗵𝗿𝗶𝘃𝗲 𝗔𝗺𝗶𝗱𝘀𝘁 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀: Learn from the best, prepare your contact centre to excel, and avoid legal repercussions.

𝗟𝗲𝗮𝗱 𝘄𝗶𝘁𝗵 𝗖𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝗰𝗲: Ensure your operations are synonymous with the highest compliance standards and customer trust.Don’t miss this opportunity to enhance your understanding and ensure your operations remain exemplary. Watch now and be the catalyst for change in your organisation!

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