Search
Close this search box.

eBook: The Rise (and Fall) of the Bots – How to Avoid Over-Boterisation

Dive into the dynamics of AI in customer service.

Overview 

  • The risks of over-relying on bots.
  • The need for a balanced approach.
  • Insights from industry leaders, like Kobus van der Westhuizen, highlighting the importance of accurate bot design and strategic integration.